15/10/2026
π€ SOMETHING EXCITING COULD BE COMING TO HG GROUPβ¦ AND WE WANT YOUR OPINION! π€
Weβve been exploring an idea that could completely change how we reward our customers, and weβd love our community to help us decide whether to bring it to life!
Weβre considering creating our very own HG REWARDS β a membership scheme designed to reward loyalty, help customers save money and give something back to our community.
And the best part? Everyone could join for FREE! π
π HG REWARDS β FREE MEMBERSHIP
Hereβs what weβre thinking:
β 1,000 FREE welcome points just for joining.
β Earn points when you spend β the more qualifying work you book with HG Group, the more points you collect.
β Refer a friend β earn bonus points when someone youβve recommended completes a job with us.
β Redeem your rewards β save your points and use them towards future repairs, maintenance or home improvements.
β Extra rewards β birthday bonuses, loyalty milestones and occasional double-points promotions.
β Digital membership card β keep track of your points and rewards.
π€ YOUR POINTS. YOUR CHOICE. YOUR COMMUNITY.
This is where weβd love to do something a little different!
Every member would decide how to use their points:
π‘ REWARD YOURSELF β Save your points towards future HG Group services.
π€ HELP SOMEONE ELSE β Contribute some or all of your points to our proposed HG Community Pot, helping fund essential property repairs for vulnerable elderly residents, single parents and local families facing financial difficulties.
You could even split your points between the two!
Weβd share updates so everyone could see the difference their contributions are making.
BUT WEβRE THINKING BIGGER THAN JUST A FREE LOYALTY CARDβ¦
Weβre also exploring three completely optional monthly subscription tiers, offering additional benefits for those who want more.
π₯ TIER 1 β REWARDS PLUS
Earn points faster, unlock additional monthly rewards, birthday bonuses and exclusive HG Group offers.
π₯ TIER 2 β HOME PLUS
Everything in Tier 1, plus greater points rewards, maintenance discounts, seasonal home-care benefits and additional savings on future work.
π₯ TIER 3 β HOME PREMIUM
Our highest membership level, offering the biggest points rewards, enhanced planned-maintenance benefits, premium loyalty bonuses and exclusive member privileges.
π€ WHY DO WE WANT TO DO THIS?
Because we believe loyalty should work both ways.
Whether youβre a homeowner, a single parent, living alone, raising a family or enjoying retirement, we want to create something that offers genuine value.
We donβt want people paying for subscriptions they barely use. We want people to feel rewarded, enjoy useful benefits and know theyβre part of something positive.
Different homes. Different needs. Different rewards. One community. π€
π¬ NOW WE NEED YOUR HELP β VOTE IN THE COMMENTS!
Before investing in developing anything, we want to hear what YOU think!
Which membership would interest you most?
π FREE β HG Rewards
π₯ TIER 1 β Rewards Plus
π₯ TIER 2 β Home Plus
π₯ TIER 3 β Home Premium
β NOT INTERESTED
π COMMENT YOUR CHOICE BELOW!
Weβd also love to hear your ideas. What rewards or benefits would you actually like to see?
Everything is still at the ideas stage, so your feedback really could help shape what we create.
Please share this post with friends and family across Blackpool and the Fylde Coast. The more opinions we receive, the better!
Letβs create something worth being part of! π€