01/01/2020
We have exciting things coming in 2020 – don't miss it 👀
NorthStar Home
- Home
- United States
- Orem, UT
- NorthStar Home
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Since 2000 NorthStar has been protecting homes and families throughout the United States. The company is committed to the core values of Integrity, Accountability and Service.
Since 2000 NorthStar has been protecting homes and families throughout the United States. The company is committed to the core values of Integrity, Accountability and Service.
Mission: To provide security and peace of mind through quality products and superior service.
Operating as usual
12/23/2019
Who else is excited to use their cameras to see what they're getting for Christmas this year?
12/20/2019
20 Ways to Have Fun with Your Kids over Christmas Break
Not sure how to fill the days during the holiday break? Here are 20 ideas: https://www.thespruce.com/things-to-do-during-christmas-break-3542442
Here are 20 ideas for things to do over Christmas break, such as shopping, decorating, and playing sports so it can fly by instead of dragging on!
12/18/2019
Keep your home safe by following these fire safety tips for your Christmas tree:
1️⃣ Keep your tree away from heat sources (ex: fireplace, vents, candles, etc.)
2️⃣ Ensure all Christmas lights have been tested for safety and damaged lights thrown out.
3️⃣ Turn tree lights off at night.
4️⃣ If your tree is turning less green and losing needles it's time to get rid of it – the drier it is the easier it could catch fire.
12/15/2019
Installing a smart thermostat that you can program or control remotely will save you money. Working late? You can easily change your thermostat so you aren't heating your house before you get home.
12/13/2019
Keep An Eye On Your Front Porch
With the holiday season in full swing, you're probably getting a lot of packages delivered to your house. Keep an eye on them when you aren't home. Watch this video to see how the Carr family used footage from their NorthStar doorbell camera to help identify the person who stole a package off their front porch.
12/02/2019
Keep the cold outside air from sneaking into your house by caulking any air leaks in your window! This is easy to do and will help you save money on your energy bill.
11/28/2019
From our family to yours, Happy Thanksgiving! 🦃💙
11/25/2019
Water safety tips for children:
1️⃣ Do not leave your children unattended – even in the bathtub!
2️⃣ Designate an adult to be on watch when children are swimming.
3️⃣ Learn CPR in case of an emergency.
4️⃣ Teach your children how to swim and not to swim when an adult is not present.
5️⃣ Keep a fence around your pool.
11/23/2019
100+ Classic Thanksgiving Side Dish Recipes
Are you in charge of bringing a dish to Thanksgiving dinner? Well lucky for you, here is an article with 100+ Thanksgiving side dish recipes!
https://www.foodnetwork.com/thanksgiving/thanksgiving-sides/thanksgiving-side-dish-recipes
From green bean casserole and roasted veggies to mashed potatoes and cranberry sauce, these crowd-pleasing holiday sides are sure to be the star of any Thanksgiving meal.
11/21/2019
Tired of coming home to a cold house during these chillier evenings? Take control with our smart thermostat and know the temperature will always be just how you like it. You can program it based on your schedule, or remotely control it from anywhere using your phone.
11/18/2019
Children under the age of five are most at risk for poisonings at home. Here are some precautions you can take to minimize the likelihood of this happening:
1️⃣ Keep medications and cleaning products out of reach.
2️⃣ Use child safety locks on cabinets.
3️⃣ Know the Poison Control Center phone number (800)222-1222
11/17/2019
Don't let your Sunday nap get interrupted by unannounced guests – put your doorbell camera on silent mode. You deserve it 😴
11/04/2019
We can work with you to customize a system to your needs! Your wish is our command 🤝
10/29/2019
Ghost Cupcakes, Banana Mummies, and More Easy Halloween Treats
There's still time to pull together some Halloween treats for your party! Check out these dessert ideas from Good Housekeeping: https://www.goodhousekeeping.com/holidays/halloween-ideas/g244/halloween-desserts/
These ideas are scary good.
10/24/2019
Yard signs that say your home is protected by NorthStar can help scare off potential intruders. Need to add a new sign or window stickers to your home? Call our Customer Service department at 800.775.7827 and we'll get you taken care of!
10/21/2019
Have you ever gotten home to find someone in your family left the garage open all day? Well, with our smart garage, you can check from the NorthStar Connect app whether your garage door is open or closed and remotely control it from anywhere at any time #lessworrymorelife
10/15/2019
Hopefully your Halloween decorations are the only spooky thing on your doorstep this season. But just in case, our doorbell camera can show you exactly what to expect on the other side of that door!
10/11/2019
Cold and wet weather will be here soon, so it's smart to prepare your house now. Here are three tips from Liberty Mutual on preparing your home for cold weather:
1️⃣ Protect Your Pipes: winterize your water pipes so they don't burst when water freezes.
2️⃣ Check the Heat: you don't want to find our your heater doesn't work in the moment you need it.
3️⃣ Seal Windows and Doors: caulking the gaps around windows and doors will ensure you heat stays inside.
10/08/2019
This is what we love to hear!
10/05/2019
Have a question for us? Use the Chat Now feature on our website to be instantly connected with an agent.
10/03/2019
But we still love them, don’t we?
09/26/2019
Free Quote
Did you know you can get a free quote for a NorthStar system? Look for this blue badge on our website or call (800)775-7827 to get your quote.
09/24/2019
What's it like having a video doorbell? We like to describe it as being your own doorman...you get to screen or speak to your front door visitors from your smart phone – whether you're home (and just don't want to answer the door) or away 🏡💙
09/21/2019
When you see one of our Blue Ops technicians approaching your door, you can rest easy knowing they will provide you with a great installation process. Blue Ops follows an installation checklist to ensure you have a seamless experience!
09/19/2019
Truth.
09/16/2019
You can rely on our motion detector to catch intruders without worrying this good boy will set it off when he wakes up from his nap 🐶 The detector allows pets up to 80lbs move freely about your home without setting off the alarm.
09/12/2019
Our specialty is all about helping our customers be prepared for the events we hope don't happen to you or your home. With September being Disaster Preparedness Month it's the perfect time to make sure everyone in your home knows what to do if disaster strikes. How have you planned for emergencies?
09/09/2019
NorthStar Doorbell Camera
Our HD video doorbell camera lets you know who (or in this case, what 🔥) is there – even when you're not.
09/05/2019
For the rest, NorthStar is there to provide less worry.
08/28/2019
National Preparedness Month | Ready.gov
Did you know National Preparedness Month starts in just a few days? Check out the official website to prepare (pun intended):
https://www.ready.gov/september
08/26/2019
Want to be protected but unsure how to start? You can visit our website and receive a free quote – hassle free.
www.northstarhome.com
08/24/2019
Protect all of your doors – even your garage. With our smart garage add-on, you get safety and control directly from your app. Check on your garage anywhere, anytime. Call or chat in today!
www.northstarhome.com
08/22/2019
August is the time to have fun and be safe! Here are some family safety tips:
- Watch closely at pools to prevent drowning
- Get vaccinated
- Camp in safe areas
Find more tips at https://www.cdc.gov/family/minutes/tips/index.htm
08/16/2019
Make safety a priority for your family. Call or chat in today:
www.northstarhome.com
Address
(Corporate Office) 545 East University Parkway Suite 500
Orem, UT
84097
Opening Hours
| Monday | 06:00 - 21:00 |
| Tuesday | 06:00 - 21:00 |
| Wednesday | 06:00 - 21:00 |
| Thursday | 06:00 - 21:00 |
| Friday | 06:00 - 21:00 |
| Saturday | 07:00 - 17:00 |
Telephone
Website
Alerts
Be the first to know and let us send you an email when NorthStar Home posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.
Contact The Business
Send a message to NorthStar Home:
Videos
Keep An Eye On Your Front Porch
With the holiday season in full swing, you're probably getting a lot of packages delivered to your house. Keep an eye on them when you aren't home. Watch this video to see how the Carr family used footage from their NorthStar doorbell camera to help identify the person who stole a package off their front porch.
Free Quote
Did you know you can get a free quote for a NorthStar system? Look for this blue badge on our website or call (800)775-7827 to get your quote.
NorthStar Doorbell Camera
Our HD video doorbell camera lets you know who (or in this case, what 🔥) is there – even when you're not.
For more than 17 years, we have been providing families with less worry and more life while staying true to our core values of integrity, accountability, and service. NorthStar has the equipment, relationships, and reputation you can count on. 👌 Join the NorthStar Home family: http://www.northstarhome.com/
’Tis the season! Deliveries galore. See them all arrive at your door! And even… A little bit more! Happy Holidays from us here at NorthStar Home!
On January 9th at 12:10am, a fire had started in Tracy Rivers’ home. She heard a voice coming from her NorthStar panel telling her something was wrong and to get out of the house. Watch her powerful story & message:
Tired of visitors waking up your sleeping babe by ringing your doorbell? With our video doorbell silent mode feature, you can turn off the indoor chime and still receive notifications on your phone. 👶🏼☁️💤 Learn More: http://bit.ly/nshviddoorbell
Welcome to NorthStar Home
More than a security company, NorthStar Home provides a connected home tailored to your needs with a professional installation, VIP warranty, and a promise of Less Worry and More Life! Let our experts help you design the perfect system for your home. Call today and experience a Life Connected! 1-801-655-4061.
Above The Ashes
Behind every connected home system we sell is a real person seeking Less Worry and More Life. Watch NorthStar Home customer Tracy Rivers share her house fire story. To find out how we can help protect the ones you love, give us a call! 1.877.252.4720
On the afternoon of June 26th, 2016, Kaleb's doorbell camera sent an unexpected notification to his phone... See how that one notification changed everything. Always know who's at your door from anywhere in the world. Call for a free quote at 1.877.252.4720.
Starting Feb. 1st through Feb. 14th, we will be spreading the #LoveAtHome with 14 DAYS OF GIVEAWAYS! That's right! 14 days... 14 winners... Lots of love! Simply complete the day's challenge and you'll be entered to win the prize for that day. This giveaway series will commence tomorrow morning here on our page. See you there! *You MUST be liking our NorthStar Home page to win.
NorthStar Home Automation
Did you know that NorthStar provides home automation products to make your life easier? Not only are these products easy to use, but they are affordable and put your home at your fingertips.
Welcome to NorthStar Alarm
NorthStar Alarm Testimonial- Natalie Mehling
Natalie Mehling, a NorthStar Alarm customer in Fresno, describes her experience with the company. She discusses why she chose NorthStar, her favorite features of her alarm system and how it worked when she needed it most - during a break-in attempt.
NorthStar Alarm Provides Miracle Flight for Isaac Lucky
The Lucky family sent this touching "Thank You" video to NorthStar Alarm for helping provide a flight for their son Isaac to receive the medical attention he needed through Miracle Flights for Kids.
NorthStar LYNX Touch System User Guide
NorthStar Alarm Total Connect Services
Learn more about our award-winning Total Connect Remote Services! Control your security system remotely from your smartphone, iPad, or laptop!
Category
Our Story
Who we are: NorthStar Home is one of the fastest-growing home security and automation companies in North America. For more than a decade, we have been providing families with peace of mind while staying true to our core values of integrity, accountability, and service – and are now serving over 50,000 customers nationwide. NorthStar has the equipment, relationships, and reputation that you can count on. What we do: We strive to rise to a higher standard in all that we do. Our mission is to provide our customers with security and peace of mind through quality products and superior service. We offer the most advanced technology on the market that keeps customers connected to the things that matter most. And as an authorized Honeywell dealer, we back all of our products with a lifetime guarantee warranty. Our Commitment to Customers: We realize that our job goes beyond simply offering quality products and detection services; that's why we provide our customers with personal attention. NorthStar is committed to providing the same high-level of service to each and every customer. With our 24-7 support staff, well-trained technicians, and professional consultants – our customers are covered.
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Comments
I keep getting the run around concerning an account that was closed in August 2020 I was instructed by the customer service rep what to write on my statement and told to fax it which I did I had to go to Ups store to do. I paid the July bill and faxed the statement. The account is showing CANCELLED status online but I’m still being billed for August and September. I got an collections email showing I’m 31-45 days late. I keep talking with people who can’t help me I WANT TO TALK TO SOMEONE WITH AUTHORITY- I DESERVED THAT since I faithfully paid this account for the last year that I have not USED the alarm system AT ALL from a prior condo I sold back in September 2018 because I was told I had to because the contract wasn’t over till August 2020 and to call back before August 31, 2020. I did my part PLEASE DO YOUR PART!! I called today and was told by Brandon a collections manager in collections that the customer service rep who I spoke with in August told me the wrong information and the service AUTOMATICALLY RENEW!!! REALLY ARE YOU CRAZY OUT OF YOUR MIND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
VERY DISAPPOINTED!!!!!!!
This company has TERRIBLE customer service. Been waiting months for them to finish installation. Now I’m told they are scheduling in October but no schedule is available...WTF! I would advise taking your business elsewhere if you want adequate service.
PLEASE PEOPLE DO NOT NOT NOT WASTE YOUR MONEY HERE!! They are a joke. I can't set my alarm and haven't been able to for over a year or it randomly goes off. I can't turn on my oven without taking my fire alarm apart THAT IS UPSTAIRS. Every time my dogs bark it says someone broke my window & calls the police. Now someone does a hit and run on my vehicle last night and they tell me that my camera doesn't actually record. $80 a month FOR WHAT? Some stickers on my windows? Nobody ever answers the phone either & if they do you get hung up on. STAY AWAY, SAVE THE HEADACHE!
These guys are a pice of work. Unprofessional im tired, I could not get ahold of them and now that I moved and no alarm they want more money..there crooks...they hung up on me because we were arguing. Im a veteran with medical condition and there not making thing easy. Im going through the BBB and pressing charges because they keep harassing me and my wife. My advice stay away from them. You'll thank me later
Robert Brunner did a good job on my alarm system!
If you are considering signing a contract with this company really think hard and twice about doing it. Once they get there teeth into you you have to contentiously jump through hoops to get out. They are very good at stating that they care about clients and customer service however they will not work with you at all. I missed my out window by one month and now they are telling me that I will automatically be renewed for another 18 months. When I sent an email I didn't hear anything from them for an entire month for them to only tell me that they will not cancel my contract. Basically they told me to just go F&*$ myself.
The main reason for cancelling is that the equipment was never installed properly. So I have a system that is constantly running on low battery that also will never connect with internet. I can't actually use the cameras and nothing as far as security is actually working as promised. On the nice note the company will come out and look at it at my expense. Just more proof that you need to look elsewhere for a security system.
Multiple problems with a company that just cares about itself.
Wtf is the matter with y'all I own a worthless account that I can't even get into! No one calls and no one responds to emails!
Call you customer Courtney Herndon 9366482744!
Hello northstar home i would like to thanks Kendall Householder for the amazing customer service he really help me out to understand how to set up my home. thank you
I would like to leave a review for technician K. Householder. He was very pleasant and very knowledgeable about all the hardware. We had our 2 week old grand baby in the house and made the least noise possible not to disturb her sleep while installing all our hardware. Job well done.
How can you have 1 person working in the ENTIRE relocation department??? POOR POOR CUSTOMER SERVICE
Shane Mathis A++++ Great
Everything was exactly as promised, no gimmicks just honest sales and installation