NorthStar Home

NorthStar Home Since being founded in 2000, NorthStar has become one of the fastest growing home security and automation companies in North America. Visit us at northstarhome.com.
(1018)

Since 2000 NorthStar has been protecting homes and families throughout the United States. The company is committed to the core values of Integrity, Accountability and Service.

Since 2000 NorthStar has been protecting homes and families throughout the United States. The company is committed to the core values of Integrity, Accountability and Service.

Mission: To provide security and peace of mind through quality products and superior service.

Operating as usual

We have exciting things coming in 2020 – don't miss it 👀
01/01/2020

We have exciting things coming in 2020 – don't miss it 👀

Who else is excited to use their cameras to see what they're getting for Christmas this year?
12/23/2019

Who else is excited to use their cameras to see what they're getting for Christmas this year?

Keep your home safe by following these fire safety tips for your Christmas tree:1️⃣ Keep your tree away from heat source...
12/18/2019

Keep your home safe by following these fire safety tips for your Christmas tree:
1️⃣ Keep your tree away from heat sources (ex: fireplace, vents, candles, etc.)
2️⃣ Ensure all Christmas lights have been tested for safety and damaged lights thrown out.
3️⃣ Turn tree lights off at night.
4️⃣ If your tree is turning less green and losing needles it's time to get rid of it – the drier it is the easier it could catch fire.

Installing a smart thermostat that you can program or control remotely will save you money. Working late? You can easily...
12/15/2019

Installing a smart thermostat that you can program or control remotely will save you money. Working late? You can easily change your thermostat so you aren't heating your house before you get home.

12/13/2019
Keep An Eye On Your Front Porch

With the holiday season in full swing, you're probably getting a lot of packages delivered to your house. Keep an eye on them when you aren't home. Watch this video to see how the Carr family used footage from their NorthStar doorbell camera to help identify the person who stole a package off their front porch.

Keep the cold outside air from sneaking into your house by caulking any air leaks in your window! This is easy to do and...
12/02/2019

Keep the cold outside air from sneaking into your house by caulking any air leaks in your window! This is easy to do and will help you save money on your energy bill.

From our family to yours, Happy Thanksgiving! 🦃💙
11/28/2019

From our family to yours, Happy Thanksgiving! 🦃💙

Water safety tips for children:1️⃣ Do not leave your children unattended – even in the bathtub!2️⃣ Designate an adult to...
11/25/2019

Water safety tips for children:
1️⃣ Do not leave your children unattended – even in the bathtub!
2️⃣ Designate an adult to be on watch when children are swimming.
3️⃣ Learn CPR in case of an emergency.
4️⃣ Teach your children how to swim and not to swim when an adult is not present.
5️⃣ Keep a fence around your pool.

Tired of coming home to a cold house during these chillier evenings? Take control with our smart thermostat and know the...
11/21/2019

Tired of coming home to a cold house during these chillier evenings? Take control with our smart thermostat and know the temperature will always be just how you like it. You can program it based on your schedule, or remotely control it from anywhere using your phone.

Children under the age of five are most at risk for poisonings at home. Here are some precautions you can take to minimi...
11/18/2019

Children under the age of five are most at risk for poisonings at home. Here are some precautions you can take to minimize the likelihood of this happening:
1️⃣ Keep medications and cleaning products out of reach.
2️⃣ Use child safety locks on cabinets.
3️⃣ Know the Poison Control Center phone number (800)222-1222

Don't let your Sunday nap get interrupted by unannounced guests – put your doorbell camera on silent mode. You deserve i...
11/17/2019

Don't let your Sunday nap get interrupted by unannounced guests – put your doorbell camera on silent mode. You deserve it 😴

We can work with you to customize a system to your needs! Your wish is our command 🤝
11/04/2019

We can work with you to customize a system to your needs! Your wish is our command 🤝

Yard signs that say your home is protected by NorthStar can help scare off potential intruders. Need to add a new sign o...
10/24/2019

Yard signs that say your home is protected by NorthStar can help scare off potential intruders. Need to add a new sign or window stickers to your home? Call our Customer Service department at 800.775.7827 and we'll get you taken care of!

Have you ever gotten home to find someone in your family left the garage open all day? Well, with our smart garage, you ...
10/21/2019

Have you ever gotten home to find someone in your family left the garage open all day? Well, with our smart garage, you can check from the NorthStar Connect app whether your garage door is open or closed and remotely control it from anywhere at any time #lessworrymorelife

Hopefully your Halloween decorations are the only spooky thing on your doorstep this season. But just in case, our doorb...
10/15/2019

Hopefully your Halloween decorations are the only spooky thing on your doorstep this season. But just in case, our doorbell camera can show you exactly what to expect on the other side of that door!

Cold and wet weather will be here soon, so it's smart to prepare your house now. Here are three tips from Liberty Mutual...
10/11/2019

Cold and wet weather will be here soon, so it's smart to prepare your house now. Here are three tips from Liberty Mutual on preparing your home for cold weather:
1️⃣ Protect Your Pipes: winterize your water pipes so they don't burst when water freezes.
2️⃣ Check the Heat: you don't want to find our your heater doesn't work in the moment you need it.
3️⃣ Seal Windows and Doors: caulking the gaps around windows and doors will ensure you heat stays inside.

This is what we love to hear!
10/08/2019

This is what we love to hear!

Have a question for us? Use the Chat Now feature on our website to be instantly connected with an agent.
10/05/2019

Have a question for us? Use the Chat Now feature on our website to be instantly connected with an agent.

But we still love them, don’t we?
10/03/2019

But we still love them, don’t we?

09/26/2019
Free Quote

Did you know you can get a free quote for a NorthStar system? Look for this blue badge on our website or call (800)775-7827 to get your quote.

What's it like having a video doorbell? We like to describe it as being your own doorman...you get to screen or speak to...
09/24/2019

What's it like having a video doorbell? We like to describe it as being your own doorman...you get to screen or speak to your front door visitors from your smart phone – whether you're home (and just don't want to answer the door) or away 🏡💙

When you see one of our Blue Ops technicians approaching your door, you can rest easy knowing they will provide you with...
09/21/2019

When you see one of our Blue Ops technicians approaching your door, you can rest easy knowing they will provide you with a great installation process. Blue Ops follows an installation checklist to ensure you have a seamless experience!

Truth.
09/19/2019

Truth.

You can rely on our motion detector to catch intruders without worrying this good boy will set it off when he wakes up f...
09/16/2019

You can rely on our motion detector to catch intruders without worrying this good boy will set it off when he wakes up from his nap 🐶 The detector allows pets up to 80lbs move freely about your home without setting off the alarm.

Our specialty is all about helping our customers be prepared for the events we hope don't happen to you or your home. Wi...
09/12/2019

Our specialty is all about helping our customers be prepared for the events we hope don't happen to you or your home. With September being Disaster Preparedness Month it's the perfect time to make sure everyone in your home knows what to do if disaster strikes. How have you planned for emergencies?

09/09/2019
NorthStar Doorbell Camera

Our HD video doorbell camera lets you know who (or in this case, what 🔥) is there – even when you're not.

For the rest, NorthStar is there to provide less worry.
09/05/2019

For the rest, NorthStar is there to provide less worry.

Want to be protected but unsure how to start? You can visit our website and receive a free quote – hassle free. www.nort...
08/26/2019

Want to be protected but unsure how to start? You can visit our website and receive a free quote – hassle free.

www.northstarhome.com

Protect all of your doors – even your garage. With our smart garage add-on, you get safety and control directly from you...
08/24/2019

Protect all of your doors – even your garage. With our smart garage add-on, you get safety and control directly from your app. Check on your garage anywhere, anytime. Call or chat in today!
www.northstarhome.com

Address

(Corporate Office) 545 East University Parkway Suite 500
Orem, UT
84097

Opening Hours

Monday 06:00 - 21:00
Tuesday 06:00 - 21:00
Wednesday 06:00 - 21:00
Thursday 06:00 - 21:00
Friday 06:00 - 21:00
Saturday 07:00 - 17:00

Telephone

(800) 775-7827

Alerts

Be the first to know and let us send you an email when NorthStar Home posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to NorthStar Home:

Videos

Our Story

Who we are: NorthStar Home is one of the fastest-growing home security and automation companies in North America. For more than a decade, we have been providing families with peace of mind while staying true to our core values of integrity, accountability, and service – and are now serving over 50,000 customers nationwide. NorthStar has the equipment, relationships, and reputation that you can count on. What we do: We strive to rise to a higher standard in all that we do. Our mission is to provide our customers with security and peace of mind through quality products and superior service. We offer the most advanced technology on the market that keeps customers connected to the things that matter most. And as an authorized Honeywell dealer, we back all of our products with a lifetime guarantee warranty. Our Commitment to Customers: We realize that our job goes beyond simply offering quality products and detection services; that's why we provide our customers with personal attention. NorthStar is committed to providing the same high-level of service to each and every customer. With our 24-7 support staff, well-trained technicians, and professional consultants – our customers are covered.

Nearby home improvement businesses


Other Home Security Companies in Orem

Show All

Comments

I keep getting the run around concerning an account that was closed in August 2020 I was instructed by the customer service rep what to write on my statement and told to fax it which I did I had to go to Ups store to do. I paid the July bill and faxed the statement. The account is showing CANCELLED status online but I’m still being billed for August and September. I got an collections email showing I’m 31-45 days late. I keep talking with people who can’t help me I WANT TO TALK TO SOMEONE WITH AUTHORITY- I DESERVED THAT since I faithfully paid this account for the last year that I have not USED the alarm system AT ALL from a prior condo I sold back in September 2018 because I was told I had to because the contract wasn’t over till August 2020 and to call back before August 31, 2020. I did my part PLEASE DO YOUR PART!! I called today and was told by Brandon a collections manager in collections that the customer service rep who I spoke with in August told me the wrong information and the service AUTOMATICALLY RENEW!!! REALLY ARE YOU CRAZY OUT OF YOUR MIND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY DISAPPOINTED!!!!!!!
This company has TERRIBLE customer service. Been waiting months for them to finish installation. Now I’m told they are scheduling in October but no schedule is available...WTF! I would advise taking your business elsewhere if you want adequate service.
PLEASE PEOPLE DO NOT NOT NOT WASTE YOUR MONEY HERE!! They are a joke. I can't set my alarm and haven't been able to for over a year or it randomly goes off. I can't turn on my oven without taking my fire alarm apart THAT IS UPSTAIRS. Every time my dogs bark it says someone broke my window & calls the police. Now someone does a hit and run on my vehicle last night and they tell me that my camera doesn't actually record. $80 a month FOR WHAT? Some stickers on my windows? Nobody ever answers the phone either & if they do you get hung up on. STAY AWAY, SAVE THE HEADACHE!
These guys are a pice of work. Unprofessional im tired, I could not get ahold of them and now that I moved and no alarm they want more money..there crooks...they hung up on me because we were arguing. Im a veteran with medical condition and there not making thing easy. Im going through the BBB and pressing charges because they keep harassing me and my wife. My advice stay away from them. You'll thank me later
Robert Brunner did a good job on my alarm system!
If you are considering signing a contract with this company really think hard and twice about doing it. Once they get there teeth into you you have to contentiously jump through hoops to get out. They are very good at stating that they care about clients and customer service however they will not work with you at all. I missed my out window by one month and now they are telling me that I will automatically be renewed for another 18 months. When I sent an email I didn't hear anything from them for an entire month for them to only tell me that they will not cancel my contract. Basically they told me to just go F&*$ myself. The main reason for cancelling is that the equipment was never installed properly. So I have a system that is constantly running on low battery that also will never connect with internet. I can't actually use the cameras and nothing as far as security is actually working as promised. On the nice note the company will come out and look at it at my expense. Just more proof that you need to look elsewhere for a security system. Multiple problems with a company that just cares about itself.
Wtf is the matter with y'all I own a worthless account that I can't even get into! No one calls and no one responds to emails! Call you customer Courtney Herndon 9366482744!
Hello northstar home i would like to thanks Kendall Householder for the amazing customer service he really help me out to understand how to set up my home. thank you
I would like to leave a review for technician K. Householder. He was very pleasant and very knowledgeable about all the hardware. We had our 2 week old grand baby in the house and made the least noise possible not to disturb her sleep while installing all our hardware. Job well done.
How can you have 1 person working in the ENTIRE relocation department??? POOR POOR CUSTOMER SERVICE
Shane Mathis A++++ Great
Everything was exactly as promised, no gimmicks just honest sales and installation