10/20/2026
We are proud to recognize Service Technician Thomas Higgins as our September 2026 Employee of the Month!
Thomas has consistently demonstrated exceptional technical skill, patience, and commitment to customer satisfaction. His dedication to delivering top-notch service shines through in the glowing feedback received from clients he has assisted in the field.
In recent customer reviews, clients highlighted his polite demeanor, thoroughness, and willingness to address every concern. One client, Darrell O., praised Thomas for being so polite and ensuring everything was handled to complete satisfaction. Another client, Robert M., shared a 100% positive experience after Thomas visited their residence multiple times to diagnose a tricky alarm issueโtracking down a disconnected, hidden communication wire to restore full functionality to the smoke alarm system.
Thomasโs hard work, problem-solving abilities, and outstanding professionalism represent the best of ATS values. Congratulations, Thomas, on this well-deserved recognition!