CMS - Criticom Monitoring Services

CMS - Criticom Monitoring Services CMS is the largest wholesale monitoring company in the U.S. We're new to Facebook, so stop by and say “Big” doesn’t make us impersonal, it makes us better.

Monitoring services are the heart and soul of the security business so our size equates to a higher comfort level with added redundancy and resources. Our highly trained staff provides your customers with fewer errors for greater peace of mind and enhanced safety. CMS has three monitoring centers located across the country. Each center is UL listed and backed up by two generators and uninterruptible power supplies. Our monitoring centers are connected. This allows us to load balance by redistributing operator resources during spikes in alarm activity. We use only the most sophisticated security monitoring technology to deliver dependable service. We partner with leading technology innovators such as AT&T®, Avaya®, UTC, Honeywell® and Verizon®

The 2026 GIA Fall Summit is almost here! 🍁 Our Southeast Business Development Representative, Jenny Cooke, is looking fo...
10/29/2026

The 2026 GIA Fall Summit is almost here! 🍁 Our Southeast Business Development Representative, Jenny Cooke, is looking forward to connecting with fellow industry professionals. Will we see you there?

Today, we honor the brave first responders who answer the call when every second matters. 🚒🚑🚓At CMS, we’re proud to work...
10/28/2026

Today, we honor the brave first responders who answer the call when every second matters. 🚒🚑🚓
At CMS, we’re proud to work alongside the dedicated men and women who help keep our communities safe every day. Thank you for your courage, commitment, and service. Happy First Responders Day!

Celebrating 12 years of dedication and excellence! 🎉 Through hard work, strong relationships, and a commitment to outsta...
10/27/2026

Celebrating 12 years of dedication and excellence! 🎉

Through hard work, strong relationships, and a commitment to outstanding service, Jenny Cooke continues to make a lasting impact at CMS. We’re grateful to have her on our team!

If you are attending the TBFAA Convention and Trade Show in Texas this week, don't forget to stop and say hello to Kyle ...
10/19/2026

If you are attending the TBFAA Convention and Trade Show in Texas this week, don't forget to stop and say hello to Kyle Wilson. Look forward to seeing you there!

We’re headed to Texas! 🤠Kyle Wilson is hitting the road for the TBFAA 2026 Convention and Trade Show. He's excited to ca...
10/16/2026

We’re headed to Texas! 🤠

Kyle Wilson is hitting the road for the TBFAA 2026 Convention and Trade Show. He's excited to catch up with industry friends, make new connections, and enjoy a great event. If you're attending be sure to say hello!

🎉 19 Years with CMS! 🎉Help us celebrate Mark and this incredible milestone! Over the past 19 years, he has played an imp...
10/15/2026

🎉 19 Years with CMS! 🎉

Help us celebrate Mark and this incredible milestone! Over the past 19 years, he has played an important role in the growth and success of CMS. We’re proud to recognize his years of service and all that he has accomplished along the way.

Congratulations, Mark! We’re lucky to have you as part of the CMS team!👏

🎉 Congratulations on 32 Years! 🎉More than three decades of service is an incredible milestone and one worth celebrating!...
10/15/2026

🎉 Congratulations on 32 Years! 🎉

More than three decades of service is an incredible milestone and one worth celebrating! Throughout the years, Mary has been an important part of the CMS team, and we are so grateful for the time, dedication, and contributions she has given to our company.

Please join us in congratulating Mary on this amazing achievment!

🍂🍎 New Jersey and California celebrated Customer Service Week with a little fall fun! 🍁Our Fall Fest was filled with lau...
10/14/2026

🍂🍎 New Jersey and California celebrated Customer Service Week with a little fall fun! 🍁

Our Fall Fest was filled with laughter, friendly competition, and plenty of team spirit! From bobbing for apples to putting our skills to the test in a hay bale throwing contest, it was a great time celebrating the incredible people who go above and beyond for our customers every day.

A big thank you to our amazing team for all the hard work, dedication, and care you bring to CMS. We appreciate you more than you know! 💙

Customer Service Week was in full gear at CMS with this year’s theme, “Going the Extra Mile.” The Florida Monitoring Cen...
10/14/2026

Customer Service Week was in full gear at CMS with this year’s theme, “Going the Extra Mile.” The Florida Monitoring Center was transformed into a garage. After all, you wouldn’t set out on a long journey without making sure your vehicle was in top shape. Just like a vehicle, a great team needs the right care, preparation, and commitment to keep performing at its best. With teamwork as our fuel, great service as our destination, and a commitment to excellence behind the wheel, there’s no limit to how far we can go!

Hitting the road and representing CMS!✈️ Kyle Wilson will be attending the DMP Roundtable next week. He's looking forwar...
10/02/2026

Hitting the road and representing CMS!✈️ Kyle Wilson will be attending the DMP Roundtable next week. He's looking forward to connecting with familiar faces, meeting new ones, and strengthening relationships!

Address

715 W State Road 434 Ste J
Longwood, FL
32750

Telephone

(877) 705-7706

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