08/21/2026
One of the questions we hear most often is, “What exactly happens during a watch service?”
We wanted to answer that question by showing you what actually goes into it.
We’re excited to share Anatomy of a Watch, a behind-the-scenes look at a complete service on a Rolex Submariner “Hulk.” While the movement in this watch is not among the most complicated, the video gives you a sense of just how much precision, patience, skill, and time goes into properly servicing even a relatively straightforward mechanical movement.
Every component is carefully disassembled, inspected, cleaned, oiled, and reassembled. There are countless small details that may never be visible once the watch is back on your wrist, but they are what make a proper service so important. This is the work we have been doing for nearly 75 years.