10/10/2025
Good Morning My Family
Today is my big day but I am very much hurt by some of your actions ,some of you here are deeply breaking my heart, you inbox me for information, ask for my assistance and I invest my time assisting you with love and care when you finally got what you wanted you escalate to another branch with whatever positive results I gave you and do you things knowing exactly you belong to Hluvukani Branch.
Coming back again to me after not being clarified enough after you went somewhere else and pleading for my assistant again and start making demands that Laduma is the Same everywhere..yes it is the same but we do have our working protocols that you'll never know about,and again a again to 1 branch doesn't mean a gain to all branches and a loose to 1 branch doesn't mean a loose to all branches, the sooner you understand that I cannot invest my time helping you without especting again of client to my store the better or I'll never assist any of you on the phone I'll request you to visit the branch if you need more information, I'll only assist those who will need quotations and prices only cause I was too kind to you as I thought you are my family and I even went as far as breaking company procedure just for you to dissatisfied me ..
Thank you don't get me wrong i am also working to get things done here I am not playing and sometimes I neglect my duties for you Facebook is not a must but I really spare my time for it so that you won't have to travel from far just for quotation and something minor but your not Greateful at all and you don't appreciate Your Own Local Branch ..
Ill like to thank my reliable clients those who are working around and far and able to travel to fullfil us with support, my fellow grandmother's I appreciate you a lot our regular customers those who visit us on daily basis we thank you , business owners I can't mention you but your all the best , Thank you all for your support. LADUMA HARDWARE where you save and score..